Publisher's Synopsis
Emotional intelligence is the ability to recognize your emotions and those of others with the goal of understanding and managing these emotions. It is your ability to use emotional information to influence your behaviours as well as the behaviours of others. Throughout this book, you will learn how to measure your own emotional intelligence, as well as several ways to determine the emotional intelligence of those around you. Further, you'll be provided with a range of strategies to improve upon your emotional intelligence.
