Effective Listening

Effective Listening Hearing What People Say and Making It Work for You

Hardback

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Publisher's Synopsis

Discussing such issues as interviewing, selecting, and training new employees and listening for hidden meanings and messages, this book offers instruction for managers in using effective listening techniques to improve performance, increase efficiency, and raise morale.

Book information

ISBN: 9780553052121
Publisher: Bantam Dell Publishing Group Customer Service
Imprint: Bantam Dell Publishing Group Customer Service
Language: English
Number of pages: 179
Weight: -1g