Publisher's Synopsis
Effective Labour Relations is part of the Effective Management series which is an innovative new series of high–quality management training texts allying student centered learning to core business knowledge. Each text will be a complete resource for managers, trainers and students of business who are studying at NVQ levels 4 and 5.
In each of the main functional areas of business, the books take a highly developed activity–based approach to learning and link generic management skills to underpinning knowledge and concepts.
Using a wide range of examples and cases, this text brings together theory and practice to examine the management of conflict – conflict between capital and labor and between management and trade unions.
