Publisher's Synopsis
Emotional intelligence to a person's ability to perceive, control, evaluate, and express emotions. EQ is centered on abilities such as identifying emotions, evaluating how others feel, controlling one's own emotions, using emotions to facilitate social communication, relating to others, etc
But today experts recognize that IQ is not the only determinant of life success. Instead, it is part of a complex array of influences-one that includes emotional intelligence. Many companies now mandate emotional intelligence training and use EQ tests as part of the hiring process.
This book will discover the aspects of EQ and its importance in life.
- How to understand Daniel Goleman's base framework for EQ
- Why you react the way you do
- How to accurately take stock of your internal emotional state
- Why it's critical to differentiate between the "feeler" & "thinker" within you
- How to develop behavioral strategies for high external EQ - relationships & social settings
- 3 specific techniques for building situational empathy and rapport
- The power of being non-judgmental towards yourself & others
The introspective emotional assessment techniques combined with the external social skills training will help you with all interactions from career, relationships, strangers, and everything in between!
