Publisher's Synopsis
The ability to cope with change is an ever more essential strategic capability; change is occurring on every side with those who cannot respond rapidly being overhauled by their competitors. However, modern organisations are complex, and increasingly, change initiatives affect many different, interrelated parts of the business ? processes, people, organisation and structure, IT and culture. Change is happening in so many areas at once that some organisations face overload. Designing for Change shows how to achieve change in a controlled and coordinated manner by designing the core processes within an enterprise and using those designs to drive the change activities through to completion. The book is firmly rooted in the practical steps necessary to move from theory to implementation and
- shows how to take the new designs forward to specify and develop new organisational structures, people capabilities and IT systems
- brings clarity to the much–hyped concept of process, using familiar terms and concepts to show how to convert designs and intentions into realities
- presents a flexible framework which can be adapted for particular environments and organisations
- provides pragmatic advice for coping with the realities of change resistance, selecting and motivating the change team, managing complexity, communication, culture change and winning the commitment of those involved.
