Publisher's Synopsis
Front-line service workers and managers have appreciated the informal approach taken in this book which focuses on ways to provide outstanding customer service.
Delivering Knock Your Socks Off Service
3rd Edition
Paperback (01 Jan 2003)
Not available for sale
Includes delivery to the United States
Out of stock
Check stock
Book information
| ISBN: | 9780814407653 |
| Publisher: | McGraw-Hill Education |
| Imprint: | AMACOM |
| Pub date: | 01 Jan 2003 |
| Edition: | 3rd Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Number of pages: | 184 |
| Weight: | 294g |
| Height: | 226mm |
| Width: | 152mm |
| Spine width: | 15mm |
