Publisher's Synopsis
Excerpt from Creating Organizational Memory: Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920
Of considerable importance in every large organization is the interdepartment correspondence the notes from one department head to another. Every department head finds it necessary at times to request information from other departments. Even with an intercommunicating telephone system with which every large office and plant should be equipped, many of these requests are of a nature that, to guard against-misunderstandings, demand written communications 4.
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