Publisher's Synopsis
Inspire your listeners to take action on the phone, in a meeting, or in a presentation, using The Decker Grid System(R). Spoken communication is the most effective way to move from ideas to action, and from action to results. It offers a potential that few people use to their full advantage. This user's manual will help you improve what you say. It will teach you a system that ensures the messages you convey to others will get results. It will change the way you communicate. It will make you a more powerful person.
