Publisher's Synopsis
Revised to include two new chapters and updated examples, this third edition shows how to quantify behaviour in organizations for the manager. Future managers are shown how to cost out identified problems and how to effectively deal with common topics in human resource management: turnover, absenteeism, the cost to business of smoking, the financial impact of employee attitudes, the costs and benefits of Employee Assistance and Wellness programmes, the financial impact of valid selection procedures, and the financial impact of well-designed training programs. Real-world examples are included to help readers link the theoretical concepts to practical applications.
