Publisher's Synopsis
One of the most interesting and important aspects of humanity is our ability to communicate ideas. Key to that is how we do this communication. Proper communication requires that the parties be aware of each other, their needs, their goals, in other words, a more expanded view of interchange than just a few words. This book examines the key criteria for good communication- involving the speaker and the listener, the set and setting in which this is done, the nuances of ego, of intent, of rationalization, of all aspects that round out the real conversation and its real content.
