Confrontation Management

Confrontation Management Improve Performance and Maintain Relationships

Hardback (03 May 2019)

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The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: Appropriately beginning a confrontational conversation How to invite employees into a conversation and avoid a "top-down" meeting Common tactics used by employees to torpedo a meeting Successfully pivoting a conversation from issues or concerns to solutions Ending a conversation with a plan and on a positive note Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.

Book information

ISBN: 9781475849301
Publisher: Rowman & Littlefield Publishers
Imprint: Rowman & Littlefield Publishers
Pub date:
DEWEY: 371.2
DEWEY edition: 23
Language: English
Number of pages: cm
Weight: 322g
Height: 229mm
Width: 161mm
Spine width: 14mm