Publisher's Synopsis
In this book John Burton and Frank Dukes place their theory of conflict and its resolution in a wider context by exploring both theoretical and practical issues of resolving difference and by categorizing types of disputes and conflicts. By broadening their focus beyond the nature of conflict the authors discuss such methods of resolution as Alternative Dispute Resolution, second track diplomacy, various forms of mediation, community efforts to resolve social tension, and other endeavours which seek cooperative relations at all societal levels.
