Publisher's Synopsis
It provides an overview of various communication skills and techniques that are relevant to people working in the software industry. Some of the communications skills
discussed in this book have a generic nature, such as self-awareness.
The ability to communicate is a means of social bonding. It involves both verbal and non-verbal interaction. The communication process is often taken for granted until
a communication problem sets in. Communication disorders can adversely affect the social and emotional well-being of humans. But the magnitude of this impact varies
widely across individuals.
this fully revised and updated book.
