Publisher's Synopsis
This softcover text focuses on the skills necessary for communicating ethically in the workplace. Understanding the consequences of decisions, being accountable for actions, and communicating truthfully are emphasized.The workshops provided give instructions on learning strategies for understanding codes of ethics, contracts, conflicts of interest, ethical issues on the Internet, and confidential communications. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research.