Publisher's Synopsis
This practical and accessible text uses a holistic approach to business and professional communication, by integrating a range of basic and complex communication skills. The text emphasizes skill-building and uses many practical examples and activities derived from the author's own experiences in business, government, consulting, and academia. Communication sensitivities and values are underscored through such additional topics as ethics, sexism, machiavellianism, discipline, listening, and job stress and burnout.;This book should be of interest to students taking a short in business and professional communication.
