Publisher's Synopsis
Knowing how to communicate and present effectively is an essential skill in many areas of life, not just when studying. This booklet demonstrates how effective communication is not just about what we say, but also about how we say it and how we present ourselves. It contains lots of useful advice and techniques to help the reader to develop their communication skills and in planning and giving presentations.There is an accompanying Skills for OU Study website http://www.open.ac.uk.skillsforstudy.If you are a current OU student please contact Student Services before ordering.