Publisher's Synopsis
This book explains clearly how, by taking positive action to modify risk rather than merely to manage it, practical solutions which lead to improved patient outcomes can be demonstrated. It shows how clinical risk modification can create synergy between, risk management, quality of service delivery and the law.
It encourages the establishment of multidisciplinary standards and best practice guidelines through professional self-regulation, lifelong learning and the provision of seamless integrated care. The main themes explored in the book are:
*the importance of effective communication
*concise and accurate documentation
*informed consent
*responding to suggestions and complaints through systems of risk prevention
*demonstrating a controlled environment of care for the best defensibility if things go wrong.
This book is intentionally very practical. It provides an excellent, authoritative resource for clinicians, managers and healthcare training at basic and postgraduate levels.
