Publisher's Synopsis
Change-mapping is a structured method to guide change affecting organisations. Inside this book you will find how to use Change-mapping to explore or resolve issues affected by change. The book introduces Change-mapping and takes you step by step through a basic mission to map change.
In addition there are a complete set of tool-sheets ready to be used in your own Change-mapping missions and a brief guide to using Change-mapping to explore or resolve larger scale and complex issues.
