Publisher's Synopsis
The aim of this book was to evaluate why cultural change and organisational development are important in taking an organisation forward and how a positive impact can be made on an organisation and improve its competitive advantage within a difficult sector by engaging its existing employees. When external investment takes place pressure is put on existing delivery models whilst demanding more efficiency. A number of change processes are reviewed before a process is recommended to assist in the required change of the subject organisation. The development of new structures along with empowering employees to achieve more was also reviewed
