Publisher's Synopsis
The logistics chain involved in the corneal transplant process must be efficient, advocate quality and seek to optimise the use of time, a preponderant factor in the success of the procedures. This chain consists of a set of activities that are directed towards making it possible to carry out a transplant. Its focus is on making tissues or organs available to recipients, saving lives and giving hope to those who undergo transplantation because they find it to be the only, or perhaps the best, therapeutic option. Ratz, a scholar on the subject, states that transplants and their logistical operations have a particular characteristic, which is to "[...] supply a known, registered and queued demand with an uncertain supply that can occur at points from the north to the south of the country". With this in mind, the main aim of this work is to demonstrate, by means of a case study carried out at the Sorocaba Eye Bank (BOS), the chain of logistical activities, from the moment the tissues are received until they are made available for transplantation.
