Publisher's Synopsis
Designed for courses in organization development and change, this is a comprehensive collection of case studies and exercises. Original cases are written by experts in the field and designed to focus very precisely on a specific topic in the OD process or intervention method. Each case is accompanied by learning objectives, discussion questions, references, and suggested additional readings. They represent a wide range of industries in which OD is practised, including for-profit businesses, educational institutions, government agencies, and health care organizations, and they address common ethical dilemmas experienced by practitioners. Exercises include self-assessment tools, role-play exercises, and individual or group simulation exercises to enhance students′ skill development in acting as change agents.