Call Centres 2003

Call Centres 2003 Reward and Flexible Working Strategies : A Joint Report from the Call Centre Association Research Institute and IRS Research

Paperback (15 Sep 2003)

Not available for sale

Includes delivery to the United States

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Publisher's Synopsis

This is the sixth annual Call Centres report on pay and HR practices. It allows call centres to benchmark their reward and retention strategies by offering comprehensive coverage of latest market rates, regional pay variations, bonuses and more.

Book information

ISBN: 9780406970503
Publisher: LexisNexis in association with CCA
Imprint: LexisNexis in association with CCA
Pub date:
DEWEY: 384.640941
DEWEY edition: 22
Number of pages: 72
Weight: -1g