3rd Edition
Hardback (16 Aug 2004)
Not available for sale
Includes delivery to the United States
Out of stock
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.
| ISBN: | 9780072231731 |
| Publisher: | McGraw-Hill Education |
| Imprint: | McGraw-Hill |
| Pub date: | 16 Aug 2004 |
| Edition: | 3rd Edition |
| DEWEY: | 658.81202854678 |
| DEWEY edition: | 22 |
| Number of pages: | 670 |
| Weight: | 1061g |
| Height: | 231mm |
| Width: | 163mm |
| Spine width: | 42mm |
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