Publisher's Synopsis
Managing a business is never an easy thing to do, given the fact that you must consider so many factors, such as income, taxes, the market, competitors, clients and, of course, employees. When it comes to employees, the problem isn't a matter of ability, but rather a matter of character and attitude. Our book will help you deal with employees, co-workers and clients, by giving you some vital tips on how to manage them. For example, you should know that trying to change other people is wrong, and you can't control who they are and what they do, but you can control your actions and reactions when responding to them.
