Publisher's Synopsis
Each time the competition in production and services, requires that the productive units are better prepared to face the market by the great variety in supply and demand, consumers are becoming more demanding and educated, which are not only looking for quality and good prices, but also good customer service. The improvement of each of the processes aimed at establishing productive units in the community Luz de salvación II is sought, providing the opportunity to learn and specialize in the attention and good customer service, which will allow these communities to generate a positive impact on improving their income as they become loyal customers to whom the different products offered by this community will be directed.
