Publisher's Synopsis
Treat people with courtesy and give your career a boost!
Your first aid kit for cell–phone slip–ups and power lunch blunders
Avoid embarrassment, build relationships, and get ahead with good manners!
Your mother was right: good manners count. But how do you handle human interactions in today′s high–tech global marketplace? Relax! This friendly guide by two etiquette pros shows you the way. From dealing with e–mail challenges to entertaining foreign clients, you′ll find out how to behave professionally in any business situation.
Discover how to:
- Handle cyber communications smoothly
- Navigate today′s multicultural workplace
- Deal with difficult people and ethical dilemmas
- Survive conferences and trade shows
- Avoid business entertainment no–no′s
- Explanations in plain English
- "Get in, get out" information
- Icons and other navigational aids
- Tear–out cheat sheet
- Top ten lists
- A dash of humor and fun
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