Broken Promises

Broken Promises An Unconventional View of What Went Wrong at IBM

Hardback (01 Jun 1996)

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Publisher's Synopsis

This book challenges conventional wisdom, explaining that IBM's most devastating problems stemmed from breaking long-standing commitments to its employees and customers.

Book information

ISBN: 9780875846545
Publisher: Harvard Business Review Press
Imprint: Harvard Business Review Press
Pub date:
DEWEY: 338.761004
DEWEY edition: 20
Language: English
Number of pages: 210
Weight: 500g
Height: 240mm
Width: 162mm
Spine width: 22mm