Publisher's Synopsis
Welcome to the life of a head butler, where every day is a delicate balance between impeccable service and the relentless demands from high-profile guests and staff. Long hours stretch into late nights, as the pressure to deliver perfection mounts. Each request feels like a race against time, where patience is the key. Within this organized chaos lie unforgettable memories. Join me on this journey of passion and dedication, where the greatest reward is not a job well done but the extraordinary people I've had the honour to meet and serve.
Richard is a rare hotelier. Not many are found these days with the true spirit of a genuine head butler. He has skills that make him an asset to any company.
Nehme Imad Darwiche - Keynote Speaker, President WATR nv, Board Member UNIZO Oost-Vlaanderen
Richard is very focused on detail in every aspect of his day-to-day tasks. He has always been a true professional and is able to motivate and lead his team.
Dina Angelucci - Hospitality Housekeeping Consulting
