Publisher's Synopsis
Total Quality Management has become a watchword of 1990's management policy. But what is Quality? How does it relate to education? And how can it be quantified or evaluated?;Allan Ashworth and Roger Harvey address this issue and put it into the context of the higher education system. Their new book, "Quality in Further and Higher Education" seeks to outline the qualitative aspects of this system and to illustrate quantitative measures by which it can be properly evaluated. The book is intended for managers of colleges and universities where quality control is exercised. It provides a handbook of scientific techniques which will allow managers to maintain and improve their standards of quality.;The book covers the following areas: quality and the role of performance indicators organization and resources students teaching and teaming curriculum standards and assessment. "Quality Further and Higher Education" looks forward to the end of the decade, identifying changes which are expected to occur and which will have an impact upon the post compulsory educational system.;Organizations concerned with research in education and course managers responsible for total quality management should find the book useful.
