Assertive Communication

Assertive Communication The Ultimate Guide to Assertiveness. Intrapersonal, Interpersonal and Nonverbal Communication.

Paperback (05 Mar 2021)

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Publisher's Synopsis


Being assertive when making requests means asking for what we want, properly, while respecting the rights and feelings of others.


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Asking others what we need or want is natural and desirable, and is an important part of interpersonal communication. In this book we will refer to different types of requests such as: asking for favors, information or help, asking for defective merchandise to be changed, proposing activities, etc.


In this book You will find:


-Asking for things frequently, as this increases the chances of other people accepting our requests and getting what we want.

-Expose what we want clearly, to facilitate the other to understand us and to reduce the chances of our message being ignored or distorted.

-Consider how the other feels so as not to bother him unnecessarily.

-Respect the right of others to reject our requests.

-Non-assertive ways of making requests: inhibition and aggressiveness


Even if you are an introvert or have social anxiety, you can learn to communicate and connect with people. Once you learn the secrets of communication, it's up to you to decide the extent to which you use them in your life!


Get this book today and bring your customers as far as their dreams can take them!


Book information

ISBN: 9781802123357
Publisher: Luisella Mudadu
Imprint: Ricky Carter
Pub date:
Language: English
Number of pages: 118
Weight: 168g
Height: 229mm
Width: 152mm
Spine width: 6mm