Publisher's Synopsis
Can police be improved? Couper thinks so. This is about the 20-year transformation he led in the city police department in Madison, Wisc., the history and subculture of policing, and then the seven steps police are going to have to take to improve today. In Madison, Couper successfully brought educated women and minorities into a basically all-white, all-male police department. He and his officers handled hundreds of protests using the "Madison Method" of crowd control. Within the department he developed a collaborative leaderships style called "Quality Leadership." Since his retirement, he has been concerned about the increasing militarization of our nation's police and their slow progress forward - an "arrested development." This is his third book on policing. You can follow him on his weblog www.improvingpolice.wordpress.com.
