Publisher's Synopsis
When problems are between employer and employee relations, arbitration is the key form of negotiation to resolve those differences. It is a form of reconcilliation which not only seeks to settle conflict between two parties but also allows for future harmony in the working relationship. This book addresses the issues of arbitration within a realistic case study environment. Eight cases of voluntary arbitration of industrial disputes are covered, each is self-contained and provides a unique insight into the details and workings of the arbitration process. The cases are supported by the appropriate documents, eg. agreements, instructions, job charts and job evaluation schemes. The book includes a description of ACAS and the history of arbitration, a guide to best use of case studies, end-of-case summaries, review and discussion questions and a glossary.;Key features: up-to-date, supplementary materials for IR/PM/HRM courses; is a collection of realistic cases based on fact from a wide variety of companies and organizations in both public and private sectors; cases are graded from the basic to quite complex.;It is aimed at personnel mamangement, HRM and Industrial Relations students at both under and postgraduate level (BABS, DMS,MBA). Trade union officials, managers and negotiatiors should also find the book of great use.
