Publisher's Synopsis
Michael Ventura, entrepreneur and CEO of award-winning strategy and design practice Sub Rosa, shares how empathy-the ability to see the world through someone else's eyes-could be what your business needs to innovate, connect, and grow.
Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also the United Nations and the Obama administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward.
Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding-understanding your consumers, your colleagues, and yourself-and it's a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa's design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and products or services) as well as externally (your brand, consumers, and value).
For leaders of all levels, this groundbreaking guide lays the foundation on which to establish a diverse, inventive, and driven team that can meet the challenges of today's ever-evolving marketplace. If you want to connect to the people you work with and for, you first have to understand them.
