Publisher's Synopsis
"This report evaluates two programs offered by the U.S. Department of Defense [DoD] that provide short-term, solution-focused counseling for common personal and family issues to members of the U.S. military and their families. These counseling services are collectively called non-medical counseling within the DoD and are offered through the Military and Family Life Counseling [MFLC] and Military OneSource programs. RAND's National Defense Research Institute was asked to evaluate these programs to determine whether they are effective in improving outcomes and whether effectiveness varies by problem type and/or population. Two online surveys were provided to program participants--the first two to three weeks after their initial session and the second three months later. Surveys were designed to gain information on 1] problem severity and overall problem resolution, 2] resolution of stress and anxiety, 3] problem interference with work and
