Publisher's Synopsis
The title of being "World Class Manufacturers" expresses a lot about the organizations' effort for being on global space and simultaneously be competitive. The benchmarks that these organizations set and achieves are targets for many. They have this docket in their pocket by displaying competitiveness in quality, price, delivery speed, delivery reliability, flexibility and innovation. World Class Manufacturing is one among the vide range concept covering many facets of production. Schonberger (1986) in hailed WCM as a term that comprehends the scope and magnitude of essential changes that happens in large manufacturing organizations. The term WCM is frequently interchanged with Competitiveness arising out of Manufacturing and hence for a firm to receive the tag, it has no other choice than remain competitive that is coupled with growth and sustained for a long time. The revenue generated are out of customer loyalty who appreciates high value provided in the offerings.
