Publisher's Synopsis
This powerful decision-support tool is designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization and ease-of-use features as its companion resource, Pediatric Telephone Protocols.
Adult Telephone Protocols includes over 100 proven protocols that cover 95% of the most common adult complaints. Look here for triage guidelines ranging from everyday problems such as back pain, insect bites, and sunburn to more serious conditions such as breathing difficulty, seizures, and wound care.
Time-saving, care-enhancing features include:
- Highlighted triage assessment questions
- Practical home care instructions
- Call prioritization guide ""Red flag"" checklist for office support staff
- Over-the-counter medication advice
- Office resources checklist
- Completely updated and revised for the first time in 6 years
- 10 new protocols for a total of 115: Abdominal pain- Menstrual Cramps; Anaphylaxis; Ankle Pain; Back Injury; Chest Injury; Finger Pain; Influenza Exposure; Neck Injury; Urine- Blood In; Zika Virus Exposure
- And more
