Publisher's Synopsis
Presents a wholistic approach that presents managers with a basic survival course that shows how to add value to an entire business, not just manage one′s own department. Offers not just theoretical constructs but three practical, usable models. Model A examines the design, facilitation, and assessment of basic business and organizational processes. Model B explains how to initiate and manage innovation and change. Model C tells how to manage the "shadow side" of an institution: organizational politics, individual idiosyncracies, and corporate culture. Shows how to integrate these models into a system that managers can use to identify, organize, and implement the best ideas emerging from today′s "business and organization potential" movement.
