Publisher's Synopsis
This guide shows readers how to develop emotional intelligence. Questionnaires enable the evaluation of EQ, and practical exercises nurture emotional literacy skills.;Emotional literacy is the ability to understand one's feelings and to empathize with the feelings of others in a way that enhances living. It is now recognized as an important factor in leading a happy and balanced existence.;Claude Steiner has created an easy-to-follow, three-stage training programme: firstly, he shows how to open the heart with specific techniques directed at breaking down the barriers which separate people from their feelings; next, readers learn to recognize their feelings and express them productively, and how to listen with empathy as others express their emotions; finally, he shows how to take responsibility by means of defining any problems in relationships, admitting one's role in these problems and making meaningful changes.;The ultimate aim is to enable people to have a stable, emotionally-based approach to life. These training methods are based on Steiner's research and 20 years of experience in emotional literacy. Real-life examples reinforce the theories within the book. Claude Steiner is the author of "Games Alcoholics Play", "Scripts People Live" and "When a Man Loves a Woman".
