A Practitioner's Guide to Consumer Financial Services Complaints and Compensation

A Practitioner's Guide to Consumer Financial Services Complaints and Compensation

Second edition

Paperback (31 Jul 2017)

Not available for sale

Includes delivery to the United States

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Publisher's Synopsis

Gives step-by-step coverage of the FCA complaint handling procedure, from identifying and investigating complaints to the decision whether to uphold, and covers such types of claim as mortgages, pensions, PPI and general insurance complaints

Book information

ISBN: 9780414034044
Publisher: Sweet & Maxwell
Imprint: Sweet & Maxwell
Pub date:
Edition: Second edition
DEWEY: 346.42082
DEWEY edition: 23
Number of pages: xvii, 942
Weight: 1248g
Height: 233mm
Width: 157mm
Spine width: 52mm