Publisher's Synopsis
From the well–known author on home economics comes a text for students of consumer studies and home economics. The provision of goods and services is something which confronts us all, but the maze of legislation, information and bodies supplying advice, protection and technical changes needs a guide. This book provides it and covers in detail such areas as safety, advertising, design and standards, redress and consumer education, as well as specific problems like food, energy, textiles and domestic equipment.
