Publisher's Synopsis
Can gather the choosing right data public transportation service station facilities asset and analytics, it can give recommendation to help any organization to boost service quality? (FM) analytics data can be applied to public transportation service industry to be supported how and why the train, train, ferry, ship, air plane, underground train public transportation tools' time arrival and leaving information notice board and automated ticket paying machines facilities are putting on or stored any where locations in order to boost passengers to feel their facilities locations are convenient to let them to buy tickets and see the arrival and leaving time for the next public transportation tool from the information notice electronic board machine. So, it seems that these public transportation tools' station facilities locations can influence passengers to feel the public transportation service company how to consider to its passenger's buying ticket needs and next public transportation tool's arrival and leaving time information needs in order to boost its passengers use service quality and let them to feel better service reliable performance in any train, tram, ferry, ship, underground tram, airplane stations.As these public transportation service organizations need to learn data analytics represent an opportunity for its ticket paying machine equipment facilities as well as the next transportation tool arrival and leaving time information notice board electronic equipment facilities anywhere the locations are the most suitable to put on or store these equipment to let passengers to walk to the ticket paying machines to buy the ticket to catch the train, tram, underground train, ferry, airplane, taxi, ship more easily. So, they do not need to spend more time to find these facilities locations and spend more time to queue to wait to buy ticket to catch the public transportation tool in stations conveniently. Instead of where is the seeking ticket paying machine location, where is the next public transportation tool arrival and leaving information notice time, these both issues will be any public transportation tool's passenger's main needs.Hence, how to spend time to seek where the next public transportation tool's arrival and leaving time information electronic notice machine location and where the ticket paying machine location, these both factors will influence any passengers' positive or negative emotion causing. For example, if the passenger feels difficult to find the ticket paying machine in the large area size train station or /and he/she feels difficult to find the train time arrival and leaving information to let him/her to know when the next train will arrive the station. Due to he/she feels difficult to find the train ticket paying machine, he/she needs to spend much time to find any one ticket paying machine in the train station. Then, it will influence him/her to choose another public transportation tool to replace the train public transportation tool, e.g. he/she can choose to catch tram, underground train, taxi, bus, ferry, taxi, ship to replace train. So, it seems ticket paying machine and time arrival and leaving information notice electronic equipment 's location putting or stored choice will be one factor to influence the passenger to choose another kind of public transportation tool to replace train at the moment. When, he/she feels that he/she arrives the destination in the most short time. Then, the public transportation service organization (FM) manager has responsibility to evaluate whether there are enough ticket paying machines number to let passengers do not need to spend more time to queue to buy tickets to catch the public transportation tool in short time as well as there are enough time arrival and leaving for next transportation tool to let passengers to know. It will be their concerning issues when they arrive the public transportation service tool's station.
