Publisher's Synopsis
Emotional intelligence, also known as the emotional quotient, can be defined as the ability/ability to learn, understand, and manage the emotions and psychological requirements of others. Emotional intelligence is an extensive study, but let's summarize it in three skills, namely: -emotional awareness: emotional awareness is the ability to recognize and name emotions -emotional learning: it is the ability to use these emotions as you know them and apply to specific tasks and everyday problems -Finally, we can manage emotions, which includes controlling and regulating emotions. It is also the ability to deal with the feelings of others.Understanding emotional intelligence can significantly improve your life. Awareness of the spectrum of skills represented by emotional intelligence is the first step to engaging experience with the benefits of emotional intelligence. The first step in emotional intelligence is to recognize it as the ability to be aware of our emotions and the emotions of others, the ability to manage emotions and empathy, and the ability to use passions to guide our behavior.