Publisher's Synopsis
As automotive vehicle marketers can apply (AI) tools to achieve messaging strategies to meet the needs of this new generation of informed vehicle consumers, using data from a variety of sources to move from a variety of sources to move from mass- messaging to more personalized messages aimed at particular vehicle buyer segments, e.g. fast speed sport vehicle buyer segment, slow speed comfortable small size or large size of buyer segment. However, when 90% of vehicle marketers believe having a single vehicle buyer view is important, only 6% have achieved it. However, one of the main issues vehicle marketers facing is the lack of capacity to efficiently sift through and analyze the massive vehicle buyer amounts of data required to create vehicle buyer individualized vehicle customer experiences easily. This is especially difficult for automotive dealers, the long periods between purchase cycles, and the highly considered nature of the vehicle purchase means that each vehicle dealer needs to not only track a large number of potential vehicle customers for an extremely long period of time, but each of those vehicle customers will generate a huge amount of different kinds of vehicle behavioral consumption data as they research their next vehicle purchase. However, by choosing the right (AI) technological tools and programs, vehicle dealers can solve this big data gathering challenge into a major advantage.For Forrester vehicle brand example, vehicle consumers have more power over the Forrester vehicle brand's reputation than ever before. Mayne, L. (2014) indicated that Forrester calls this new (AI) tools is the " age of the vehicle customer", a 20 year business cycle in which the most successful vehicle enterprises will reinvent themselves to systematically understand and serve increasingly powerful vehicle consumers. To win in this new age, Forrester declares companies must become vehicle customer obsessed and the only sustainable competitive advantage is knowledge and engagement with customers, such as (AI) gathering data knowledge.Thus, the biggest challenge vehicle businesses currently face is not the collection of a large quantity of vehicle consumer data, but what to do with that data once they have it. Even at a large vehicle data research firm, the data sets are often too big for a single analyze, or even a team of analysts to sort through and draw conclusion from. However, enter artificial intelligence and machine learning, an efficient technology solution that can continuously find patterns in highly complex data sets that are way beyond the capacity of a human brain and then automatic drive action based on the customer insights is generated. What is (AI) machine learning tool?