Publisher's Synopsis
Nowadays, in construction industry aspect, many businesses began to consider facility management, they believe that any properties ought need have effective facility management system in order to help their organizations any facilities can keep long time using life. The question concerns that whether facility management can bring what real benefits to any organizations, even it can influence consumers have positive consumption emotions, when they enter the shop, can they own effective facility management protection? Can facility management bring social and economic advantages? I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.his book concerns how to apply how behavioral economic and psychological methods to attempt to explain whether your organization can be influenced to raise your employee individual productive efficiency as well as improve service performance to achieve to let your clients feel more satisfaction by effective human resource training or/and facility management methods. My research questions include: Whether do any organizations need facility management department? What function of benefits will bring when the organization sets up one facility management department? If the organization lacked one facility management department, what the disadvantage it will bring to influence the organization's operation? Does it has relationship between raising efficiency or improving performance and facility management department?
