Publisher's Synopsis
Do you often have to deal with unreasonable buyer demands for the return of goods or money? Does your organization expert in the sphere of protection of the rights of entrepreneurs? This book will help you become such an expert! You will learn ways to protect your business from the consumers - in what cases you have the right to refuse to return than it is regulated and how to reduce the likelihood of conflict. A complete overview of all situations - the return of marriage, warranty, return within 14 days, and many other common situations in practice.
