Organisational Responses to Social Media Storms

Organisational Responses to Social Media Storms An Applied Analysis of Modern Challenges

Hardback (07 Jul 2020)

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Publisher's Synopsis

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new 'risk' culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

About the Publisher

Palgrave Macmillan

From award-winning research which changes the world to textbooks and study guides which educate and inspire, we publish across the humanities, social sciences and business for academics, students, professionals and librarians worldwide.With offices in London and New York, and sales teams across 50 countries, we have a global reach and as part of Macmillan Science and Education, are proud to uphold an unbroken tradition of over 170 years of academic publishing.

Book information

ISBN: 9783030499761
Publisher: Springer International Publishing
Imprint: Palgrave Macmillan
Pub date:
DEWEY: 302.231
DEWEY edition: 23
Language: English
Number of pages: 95
Weight: 454g
Height: 210mm
Width: 148mm
Spine width: 8mm