Publisher's Synopsis
Emergency Duty Teams have been at the forefront of providing health and social care services out of hours for many years. They typically deal with intense challenges in difficult circumstances. Too often, however, EDT work is given little thought in training programmes and departmental policies and procedures; and there is a dearth of writing on what they do, how they cope, how they struggle. Working in the hours of darkness, they have been out of sight - out of mind. This book changes that. It brings into the light a wealth of good practice lessons for students on qualifying and post-qualifying courses, as well as for existing workers and managers. It offers students crucial insights into: partnership working assessment skills thinking 'on your feet' distinguishing the genuine emergency from the spurious For experienced workers and managers interested in developing the work of EDTs, or building on it in other fields, it offers a clear template for strategic development within the business planning culture, and is relevant to the current debates about the organisation of social work.
