What People Want

What People Want A Manager's Guide to Building Relationships That Work

Paperback (16 Jun 2011)

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Publisher's Synopsis

What People Want reveals the truth about what it takes to build employee-manager relationships that matter-both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.

Book information

ISBN: 9781857885750
Publisher: John Murray Press
Imprint: Davies-Black
Pub date:
Language: English
Number of pages: 264
Weight: 446g
Height: 229mm
Width: 163mm
Spine width: 17mm