Publisher's Synopsis
With clear, jargon-free, and inspirational prose, sections on "Storytelling and the Big Idea," "Listening and Receiving," "Getting Stuck," "Empathy and Collaboration," and "Presenting and Persuading" signal a larger shift in design toward staying true to creative instincts and learning to trust the surprising power and resilience of the creative process itself. This enlightening and timely book is essential reading for designers, architects, and readers working in all creative fields.