Publisher's Synopsis
For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This book will help you understand the different methods of communication and how to make the most of each of them in business, networking, social and interpersonal relationships. Key topics include: -The Big Picture-Understanding Communication Barriers-Para-verbal Communication Skills-Non-Verbal Communication-Speaking Like a STAR-Listening Skills-Asking Good Questions-Appreciative Inquiry-Mastering the Art of Conversation-Advanced Communication Skills